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Friday, April 11, 2008

Looking for a Cell Phone Plan? DO NOT GET ROGERS WIRELESS!!!

So recently my roommate got laid off, and we have been putting off canceling our cell phones for as long as possible because we didn't want to give them up. We got them in 2005 on a couples plan when he was working out of town. The bill was supposed to be $35 a month . . .

Every month out bill was well over $70. Any texting, long distance, talking locally, anything upped our bills, so really we should have looked into cancelling them ages ago, but mostly we just forgot about them because the payments came right out of his account.

We finally got around to calling and cancelling today after having the two phones for 3 years now. Neither of us had touched our phones in months and the bills were still around $80. We called, and somehow our contracts had be renewed, even though we never signed anything renewing them. Not only were both phones renewed, but one was renewed until the end of this year, and the other was renewed until the end of next year. We thought we'd go to a pay as you go type thing if it didn't have monthly fees, but even to switch to that it was going to cost us $210.oo PER PHONE to cancel our contracts!!!

So basically, we paid these people $90/ month for three years, were never late on a payment, never complained about the crappy signals or the dropped calls, and after three years they want us to fork up $420 because we cant afford the bills anymore! Needless to say, I was shocked and angry that they would dare to ask for money for us to get out of a contract that WE NEVER SIGNED!!!

So, if you are shopping around for a cell phone company, make sure you do not pick Rogers Wireless!!! Their hidden fees, make believe contracts and shitty service should have put them out of business long ago, but I guess just no one knows about these things until it is too late, and then they don't know who to tell. I wish I had know!

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1 comment:

Jennie said...

So I got a letter a few weeks ago from a lawyer's office representing Rogers in the case against us about our cellphones... Turns out Rogers kept charging us even after they'd cut off the cell phones... FOR 5 MONTHS! I can't even begin to express how insanely pissed I am about all of this! Because we couldn't afford the $500 to pay out our contract and cancel the phones last summer, we now need to pay them $900, and our cellphones had their SIN #s deleted in July... Of course we're going to pay it because it would surely cost more to fight it, but efffff it is SOOOO NOT FAIR! Damn you Rogers.... DAMN YOU!